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Shipping & Returns

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.


RETURNS


All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.


RETURN PROCESS


To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:


Paint Studio

Third Floor, 523,

Sector 12-A, Old Delhi Road, 

Gurgaon, Haryana 122001 

India 


NOTE : you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 


REFUNDS


After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least three (3) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

Cancellation Policy in Respect of Payments Done With Credit Cards & Debit Cards

- After the Payment Gets Debited from Your Account, A Person Has A Small Window for Cancellation Of The Order. Usually, It Takes Around A Day to Successfully Process an Order.

- For The Reversal Of The Payment, We Use The Refund Option Available In Our Super-Fast Integrated Payment Gateway I.e. Paytm To Disburse The Payment Back To Your Bank Account. This Refund Process Generally Takes 2-3 Working Days. 

- For Returns, You Are Requested To Share Us The POD Number Vide Which You Have Shipped The Product Back to Us. After Successful Receiving Of The Order. The Refund Payment Gets Reversed In The Next 2 – 3 Working Days.

For Any Query On The Cancellation, Refund & Return Policy, Please Contact Us On Our Registered WhatsApp Number.

For The Reversal Of The Payment, We Use The Refund Option Available In Our Super-Fast Integrated Payment Gateway I.e. Paytm To Disburse The Payment Back To Your Bank Account. This Refund Process Generally Takes 2-3 Working Days. 


EXCEPTIONS 


The following items cannot be returned or exchanged: 

‚óŹ Products Made As Per Customer's Requirement 


For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 


QUESTIONS


If you have any questions concerning our return policy, please contact us at:

+91-8588883399